Privacy Policy

1. Who We Are

Litigon is a legal services firm based at 44 Jalan Pinang, 50450 Kuala Lumpur, Malaysia. We operate as the data controller for personal information collected through this website and in the course of providing legal services. For data-related enquiries, contact us at [email protected].

2. Data We Collect

Information you provide directly

• Name, email address, and telephone number submitted via our contact form
• Content of messages or enquiries sent to us
• Information provided during consultations or in the course of a legal engagement

Information collected automatically

• Browser type, device type, and IP address (via server logs)
• Pages visited and time spent on the site (via analytics cookies, if consented)
• Referral source (how you reached this website)

Legal basis for processing

We process personal data on the following bases: your consent (for marketing communications and optional cookies), the performance of a contract or pre-contractual steps (for enquiry handling and engagement), and our legitimate interests (for site security and service improvement). Retention periods vary by purpose: enquiry data is retained for up to 24 months; matter-related data is retained for the period required by applicable professional and regulatory obligations.

3. How We Use Your Data

• To respond to enquiries and schedule consultations
• To provide legal services under an engagement
• To communicate updates relevant to an active or prospective matter
• To improve the functionality and content of this website
• To comply with legal and professional obligations under Malaysian law

We do not use your personal data for unsolicited marketing without your prior consent, and we do not sell or transfer your data to third parties for their commercial purposes.

4. Data Sharing

Personal data may be shared with the following categories of parties, where necessary:

• Courts, tribunals, and regulatory bodies as required by legal proceedings or professional obligations
• Expert witnesses, barristers, or co-counsel engaged in connection with your matter (with your knowledge)
• IT service providers who process data on our behalf under appropriate data processing agreements
• Analytics providers (if analytics cookies are accepted) — see our Cookie Policy for details

All third-party processors are required to handle data in accordance with applicable data protection law.

5. Data Security

We maintain organisational and technical measures to protect personal data against unauthorised access, disclosure, or loss. These include access controls, password-protected systems, and staff awareness of data handling obligations. In the event of a data breach that poses a risk to individuals, we will take steps to contain it and notify affected parties in accordance with applicable law.

6. Cookies

This website uses cookies. Essential cookies are required for basic functionality and are always active. Optional analytics and preference cookies are only set with your consent. For full details of the cookies we use and how to manage your preferences, please see our Cookie Policy.

7. Your Rights

Under the Personal Data Protection Act 2010 (Malaysia), you have the following rights in relation to your personal data:

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period and in any event within 21 days of a valid request. We may require you to verify your identity before processing a request.

8. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies separately before providing any personal information.

9. Children's Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted personal data to us, please contact us and we will take steps to remove that information.

10. Policy Updates

We may update this policy from time to time to reflect changes in our practices or applicable law. Significant changes will be communicated via a notice on this page. Continued use of the website following such notice constitutes acceptance of the updated policy. The "Last Updated" date at the top of this page indicates when the most recent revision was made.

11. Contact

For questions about this policy or to exercise your data rights:

• Email: [email protected]
• Post: Litigon, 44 Jalan Pinang, 50450 Kuala Lumpur, Malaysia
• Telephone: +60 3-7529 4813

If you are dissatisfied with our response, you may raise the matter with the Department of Personal Data Protection Malaysia (JPDP), which serves as the supervisory authority for data protection in Malaysia.